Frequently Asked Questions
- How long does it take for me to receive my order?
Usually your order will be dispatched in 1-2 working days after placing of your order (subject to stock availability) after that you will receive your order within in 3 to 5 working days. In case of any changes please contact our customer support and provide them with your new shipping address.
- How do I change my shipping address?
To change address, please email us at firstname.lastname@example.org with your order number, name and contact details.
- Why my order cancelled?
Usually orders with incomplete or short address and out of service areas for delivery are cancelled. For the prompt delivery of your order, please mention complete address along your order with area, house number, street and nearest landmark and your active contact number. For more details of your order cancellation reason, please email us at email@example.com
- Can I Check the Product Before Pay?
Due to the security and tampering issue of contents, customers are not allowed to open parcel before payment. We have flexible 30 days return or exchange policy. Customer can exchange or return the product with in 30 days. For more information regarding return or exchange procedure please visit:
- How Can I Select Different Colors In Buy 1 Get 1 Free Offer Collections?
You can choose different articles or colors in Buy 1 Get 1 Free Offer Collections. To choose different articles or colors in Buy 1 Get 1 Free Offer Collections,
Add different articles or colors one by one in cart and checkout. Total bill with discount will be generated.
- Is Shipping Free Nationwide On All Orders?
No, shipping is not free nationwide on all orders. Standard shipping charges are Rs.200 on orders below Rs.5,000.
On Orders of Rs.5,000 and above shipping is free nationwide.
- Do You Ship Orders Internationally?
No, Currently we are only shipping orders nationwide.
- Do You Have Any WhatsApp Number?
Yes, Our WhatsApp Number Is:
Please Note Our Timings:
11:00 AM to 5:00 PM
Mon to Sat
Sunday is Off.
Our Representative Will Get Back To You ASAP In Above Mentioned Timings.
- How do i check my order number?
Order number is received on your given email while ordering. You can check it in your email inbox or spam folder.